
Walk into any ordinary garage and you’ll see grease-stained registers, handwritten estimates,
and calls to confirm even the smallest updates. But walk into Metre Per Second – Premium
Car Service & Repair, and the experience feels more like a tech startup than a workshop.
That’s because every aspect of the customer journey is powered by a fully digital
workflow—from job cards and estimates to WhatsApp updates, order tracking, and invoice
downloads.
Why Digitization Matters in Auto Repairs
For customers, the traditional service process has always lacked visibility. They don’t know:
● What work is being done
● What parts are used
● Who approved what
● What the final bill will be
Metre Per Second solved this with a simple principle: If it’s not digital, it’s not trackable. If it’s
not trackable, it’s not trusted.
The Digital Service Flow
Every vehicle that enters the workshop goes through:
- Digital job card creation with issues, photos, and diagnostic data
- Estimate sent to customer via WhatsApp/email for approval
- Service progress shared in real time through media and notes
- Digital invoice generated, with line-by-line breakdown
- Service history automatically updated under customer profile
Customers can view, download, and share these records anytime—just like ordering food or
booking a ride.
Why It’s More Than Convenience
Digital systems bring:
● Accountability: Each action is time-stamped and recorded
● Speed: No delays due to missing paperwork or verbal misunderstandings
● Transparency: Customers know exactly what they’re paying for
● Trust: Nothing is hidden—everything is documented
WhatsApp Integration: Where Communication Feels Effortless
The most appreciated innovation by customers? WhatsApp updates.
● Service progress with images
● Approvals for additional work
● Final invoices shared instantly
No app download required. No login mess. Just simple, modern communication.
Real Story: Turning Frustration into Loyalty
When Mr. Anand brought his Honda City to Metre Per Second for an engine misfire, he was
skeptical. Past garages had misdiagnosed and charged him blindly. Here, he received a detailed
diagnostic report within two hours, a digital estimate by noon, and real-time updates until
delivery.
“It was like watching my car being healed with full transparency. I didn’t need to call even once,”
he says. “They just knew what I needed.”
Beyond the Workshop: Digital Memberships and Reminders
Metre Per Second’s ecosystem extends beyond repair:
● Customers receive service reminders via WhatsApp
● Members can access all past service records from any phone
● Invoices can be used for insurance claims or resale documentation
It’s a full-circle digital platform—no more lost bills or forgotten repairs.
Setting the New Standard in Indian Auto Care
Workshops across Hyderabad are now trying to emulate Metre Per Second’s tech systems. But
what sets them apart is not just the software—it’s the culture of transparency and
documentation that powers it.
In an industry often defined by uncertainty, Metre Per Second created something rare: a
process customers can trust—because they can see it.
Contact: 8555824915
Website: https://metrepersecond.com
Address: M-8, Mahadevpuram, Gajularamaram, KPHB Road, Hyderabad 500055
