Exclusive Interview with Dr. Aakash Arora & Dr. Jaisika Rajpal Arora: Dental Park’s New CGHS Empanelment and Expanding Access to Quality Dental Care

Title: Dental Park Joins CGHS Network: Top Dental Care for Ghaziabad

Q1: Congratulations on Dental Park’s recent empanelment under the Central Government Health Scheme (CGHS). What does this milestone mean for Dental Park and the community in Ghaziabad and NCR?

Dr. Aakash Arora: Thank you. Being empanelled under CGHS is a significant achievement, not just for Dental Park but for the entire Ghaziabad and NCR community. Until now, central government employees, pensioners, and their families in this region had limited options for specialized dental care under CGHS. With our inclusion, beneficiaries can now access advanced dental and maxillofacial services much closer to home, with the added convenience of cashless treatment. This is a step forward in making quality healthcare more accessible and affordable for thousands of families.

Q2: Could you elaborate on the process and significance of being added to the CGHS panel?

Dr. Jaisika Rajpal Arora: The Ministry of Health and Family Welfare recently expanded the CGHS network in Delhi-NCR, empanelling Dental Park among eleven new healthcare organizations. This inclusion is based on stringent criteria, including our NABH accreditation and ISO 9001:2015 certification, which reflect our commitment to the highest standards of patient care and safety. For the community, it means reduced travel, shorter waiting times, and direct access to senior MDS specialists for all dental and maxillofacial procedures covered under CGHS.

Q3: What specific benefits can CGHS beneficiaries expect at Dental Park?

Dr. Aakash Arora: Beneficiaries can avail themselves of cashless dental treatment, which is especially beneficial for pensioners and senior citizens. Our clinic’s location in Shastri Nagar, just a short walk from the CGHS Wellness Centre at Kamla Nehru Nagar, adds to the convenience. We offer extended OPD hours, including evenings and weekends, so patients can seek treatment at their convenience. Most importantly, our multidisciplinary team of MDS specialists ensures comprehensive care for everything from routine check-ups to complex surgeries—all under one roof.

Q4: Dental Park is already empanelled under other major government health schemes. Can you tell us more about this?

Dr. Jaisika Rajpal Arora: Yes, besides CGHS, we are empanelled under the Ayushman Bharat Yojana (PMJAY), Pandit Deen Dayal Rajya Karamchari Cashless Treatment Yojana for UP government employees, and the Central Armed Police Forces (CAPF – Ayushman). This means we provide cashless and accessible dental care to a broad segment of the population, including government employees, pensioners, and their dependents. Our aim is to break barriers to quality dental care, whether financial or logistical.

Q5: What sets Dental Park apart from other dental clinics in the region?

Dr. Aakash Arora: Our clinic stands out for several reasons:

  • Accreditations: We are among the few clinics with both NABH accreditation and ISO 9001:2015 certification.
  • Experienced Leadership: Both Dr. Jaisika and I have nearly two decades of experience in our respective specialties. We’ve also trained hundreds of young dental graduates as faculty in reputed dental colleges.
  • Comprehensive Team: We have a full panel of MDS-qualified specialists, including prosthodontists, orthodontists, endodontists, and pedodontists.
  • State-of-the-Art Facilities: Our centre is equipped with advanced dental technology, a dedicated maxillofacial operation theatre, and facilities for procedures under sedation or general anesthesia, including IPD (indoor admission) capability.
  • Patient-Centric Approach: We prioritize patient safety, comfort, and satisfaction at every step.

Q6: How does the empanelment process work for CGHS beneficiaries at Dental Park?

Dr. Jaisika Rajpal Arora: The process is straightforward. Pensioners and eligible categories need to present their CGHS card and a referral from the CGHS Wellness Centre. We handle all billing directly with CGHS authorities for cashless treatment. For serving employees, we assist with documentation for reimbursement as per CGHS guidelines. Our administrative team is always available to guide patients through the process and answer any queries. For any query regarding CGHS, patient can call on +91-9639715167 (CGHS Helpline number from Dental Park)

Q7: Are there any recent changes in CGHS rules that beneficiaries should be aware of?

Dr. Aakash Arora: Yes, a recent directive from the Health Ministry has simplified access to private empanelled facilities. Beneficiaries above 70 years of age can now seek care directly at empanelled clinics like ours without needing a referral letter from a CGHS dispensary. This eliminates unnecessary paperwork and delays, ensuring timely and specialized care.

Q8: What range of treatments are covered under CGHS at Dental Park?

Dr. Jaisika Rajpal Arora: CGHS covers a broad spectrum of dental treatments, including outpatient consultations, specialist care, root canal treatments, extractions, dentures, crowns, bridges, and even certain orthodontic procedures, subject to approval. Our team ensures that patients are informed about their eligibility and helps with any required approvals or documentation2.

Q9: How does Dental Park’s empanelment under multiple schemes impact healthcare delivery in the region?

Dr. Aakash Arora: Our multi-scheme empanelment allows us to serve a diverse patient base and address the increasing demand for advanced dental care in Ghaziabad and NCR. By partnering with government health programs, we help bridge the gap between public and private healthcare, making quality services accessible to those who need them most. This aligns with the government’s vision of leveraging public-private partnerships for better healthcare delivery.

Q10: What has been the response from the community and healthcare experts?

Dr. Jaisika Rajpal Arora: The response has been overwhelmingly positive. Healthcare experts and associations of retired government employees in nearby districts like Ghaziabad, hapur, muradnagar etc have welcomed our empanelment, recognizing its importance for an aging population and growing workforce. Patients appreciate the convenience, quality, and comprehensive nature of care they receive at Dental Park. We’re proud to play a role in enhancing healthcare access in our region1.

Q11: What is your vision for Dental Park in the years ahead?

Dr. Aakash Arora: Our vision is to set new benchmarks in dental and maxillofacial care, not just in Ghaziabad but across the NCR. We aim to continue expanding our services, adopting the latest technologies, and upholding the highest standards of clinical excellence and patient safety. Our empanelment under CGHS and other schemes is just the beginning—we are committed to being a trusted healthcare partner for the community for years to come.

Q12: Any advice for CGHS or government scheme beneficiaries seeking dental care?

Dr. Jaisika Rajpal Arora: Don’t delay your dental health needs. With schemes like CGHS, Ayushman Bharat, and others, quality dental care is now more accessible and affordable than ever. If you have questions about your eligibility or coverage, reach out to us—we’re here to help you every step of the way2.

For more information, contact Dental Park:

Dental Park – Dental & Maxillofacial Centre,

SD 375, Dental Park Road,

D Block, Shastri Nagar, Ghaziabad 201002

Phone Number: +91-9639715167; +91-9557330403

Website: https://dentalpark.in

Closing Statement

Dental Park’s empanelment under CGHS marks a major leap forward for dental healthcare access in Ghaziabad and NCR. With a legacy of clinical excellence, advanced infrastructure, and a patient-first ethos, Dr. Aakash Arora and Dr. Jaisika Rajpal Arora are redefining what it means to provide accessible, high-quality dental care to government beneficiaries and the wider community

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